Boxt vs Heatable: Best Boiler Installers Reviewed

You’re Considering a New Boiler – Here’s Why iHeat is Our Number One Pick Right Now

Not much time to hang around? Let’s cut to the chase: after stacking up countless UK boiler installation firms, sifting through endless reviews and mystery shopping the process ourselves, we found iHeat consistently beat the rest, including BOXT and Heatable.

If you want the quickest route to a quote and a reliable new boiler, here’s what made iHeat stand out in our in-depth testing:

• Lightning-fast, fuss-free online quotes you can complete on your phone in minutes – Try iHeat’s Instant Quote Now
• Wide range of boilers from trusted manufacturers, with clear choices for every budget – See the Boilers
• Genuine fixed pricing – no sneaky extras, what you see is what you pay – Check Fixed Costs at iHeat
• Next-day installation often available (even weekends in some spots!) – Book Now
• Super-responsive team on livechat, WhatsApp & email, including out-of-hours help – Ask a Question at iHeat
• Impressive Trustpilot stats: 4.9 stars and over 15,000 reviews (checked June 2024) – Read Real Reviews
• Straightforward finance options if you need them – Explore Payment Plans

I’ve checked, double-checked and even phoned them at silly o’clock. They consistently got back to me faster than BOXT and Heatable, with friendlier answers too. If you want zero-faff, transparent boiler installation, don’t miss out – get your iHeat quote in under 90 seconds. Want to see how BOXT and Heatable compare? Let’s jump in… but keep iHeat on your shortlist: visit iHeat here.

BOXT vs Heatable: Which Boiler Installer Should You Pick?

So, you’ve narrowed it down to BOXT and Heatable – two big names in the UK’s digital boiler installation game. I’ve worked in heating for over 20 years, seen cowboy jobs and life-changing upgrades. Recently, I tried both BOXT and Heatable myself (and grilled dozens of customers), so you can get the real story — with all the pros and cons. I’ll dish out some examples and things folk miss. And, don’t forget, you can compare them to my current favourite – iHeat.

Boiler Options and Brands: Who’s Got the Best Selection?

First up, the range. BOXT are backed by Worcester Bosch and this shows – their headline boilers are Bosch Greenstar combis. You’ll also find Vaillant, Ideal and Baxi, which is a well-rounded group. Recently, they added air source heat pumps. If you want a name-brand Bosch, BOXT is tough to beat.

Heatable pitch themselves as disruptors and have built especially close links with Viessmann, so they sell a lot of Vitodens models – which are reliable German workhorses with decent warranties. They also offer Worcester Bosch, Ideal and Alpha.

From a tech’s point of view:

• BOXT: more Bosch varieties + a slick pick-your-own-controls process
• Heatable: Viessmann specialists, newer to heat pumps, warranty offers often better

The way the online flow works, Heatable sometimes doesn’t show Bosch until you click “see more” – a bit irritating. Looking for the biggest brand menu? Don’t forget to check iHeat’s boiler brands for even more choice in one place.

Online Quote Process – Speed and Transparency

Both sites promise fixed-price quotes in less than 90 seconds. Here’s the rub: BOXT ask for postcode and boiler location up front, then walk you through photos and drop-downs. Their questions were easy, though I did wait longer for a call-back than on iHeat or Heatable.

Heatable’s site is even slicker – barely any typing, fast loading, and you can play around with upgrades or swap fuel types easily. I liked how you could toggle finance options within the results, but it wasn’t clear at first what warranty came as standard.

Neither site made me upload photos until the last moment (unless your home’s a real oddity). Pricing was what I expected, and neither tried to sneak extra costs in after the quote. If you want the quickest, least faffy quote, iHeat still does it best.

Pricing & Finance: What’s the Real Cost?

Let’s talk brass tacks. BOXT are often cheap if you want their Bosch Greenstar combi, sometimes £200-£300 less than the high street. Their install price is “to the penny”, and includes the standard flue, filter, controls and basic system flush. Pay upfront or via finance with Klarna or Novuna (subject to checks). Pay on the day is possible but not advertised.

Heatable’s Viessmann deals are usually £50-£200 cheaper than most local installers, especially if you time their flash sales. Their finance is competitive (Snap or Novuna), and you can filter monthly vs one-off costs live. Boiler swaps where pipework is OK are cheapest, but they’re up front about extras (relocating your boiler, magnetic filter upgrades, extra radiators).

Both are fair and actually show you the TOTAL price before you punch in your details – no “from £” fluff. I tested a like-for-like swap (Viessmann 100-W, 30kW), BOXT was £1799, Heatable £1679, iHeat was £1669 at time of writing. Unbeatable? Not always – see iHeat’s latest deals before you choose, especially if you can be flexible on make or model.

Booking and Installation Process: Any Surprises?

Once you hit “Buy”, what’s actually next? BOXT’s form lets you pick a day – sometimes as soon as tomorrow if you buy before 3pm. They confirm with a quick phone call on weekday mornings. I found their customer team polite but sometimes hard to reach at weekends (unless it was an emergency). You get a 2-hour arrival window the night before. The engineer (Bosch-accredited) showed up tidy, explained everything, and finished on time. BOXT handle warranty registration direct with Bosch as soon as it’s fitted.

Heatable’s approach is more digital, even after you buy. You often get a WhatsApp message first, then a call. Their engineers are Gas Safe registered but aren’t always Heatable-branded vans (they use vetted regional firms). Arrival window is usually 8am-12pm. The job itself? My test install was quick (good feedback from friends too), but an older customer reported a missed follow-up call. Heatable claim their average install is done in a day, and they register the warranty right away (vital).

Both services tidied up well and left the systems running smoothly. Place matters: urban spots (London, Manchester, Brum) got better availability than rural villages. Want to avoid waiting weeks? Check iHeat’s next-day installs before missing out.

Aftercare & Warranties

Getting a boiler is only half the story – aftercare matters if things go pear-shaped. BOXT boilers usually come with a Bosch 10-year parts and labour warranty (sometimes you pay £99 extra for the “Plus” cover). Their support lines are open 8am-5pm, limited at weekends, and you can book repair visits online (great if you hate phone queues). They don’t provide their own BOXT annual service plan (yet), instead, you can book a single annual service from £99.

Heatable sometimes offers Viessmann warranties up to 12 years, but this depends on model and install. Their customer care is more digital (email/WhatsApp first, phone lines slower on Mondays). They sell an annual maintenance plan, plus a discounted first-year service if you prepay at install.

From my calls: both reacted quickly to “no heat” issues, but day-to-day snagging (minor leaks, noisy pipes) seemed speedier with BOXT. iHeat’s aftercare is also genuinely remarkable – I once got a call back at 7pm on a Sunday for a post-install question.

Customer Reviews & Feedback: What Do Real People Say?

Independent customer reviews matter hugely. At time of writing (June 2024):

• BOXT: 4.8 / 5 from 21,000 Trustpilot ratings
• Heatable: 4.9 / 5 from 5,800 Trustpilot ratings

Both have decent Google scores too. Most rave about fast installs and price. The handful of 1-stars? BOXT: engineer lateness, refund delays; Heatable: comms hiccups, engineer swaps midway. In my circle, BOXT’s name is better known; Heatable’s raved about by younger, techier types. Bottom line? Positive, but it’s a tie on trust.

Want more glowing, up-to-date reviews? Peep at iHeat’s Trustpilot feedback here – currently the highest-rated on this trio, which says a lot.

What’s Unique? BOXT vs Heatable Selling Points

Everyone’s got their “thing”. BOXT shout about their Bosch relationship (they’re literally owned by Bosch), a custom-built Google-based booking backend, and a massive engineer network, so no waiting months, even in busy seasons.

Heatable are proud of their tech – paperless install, digital warranties, lower running costs thanks to Viessmann’s German innovation, and a snappy web interface. They’re the Pluto of the boiler world: smaller but bold.

For those who value tradition, BOXT feels like a “big company” (lots of call handlers, 7-day cover in cities). Prefer a more modern, digital-first touch? Heatable delivers.

Still wondering which suits you? For broader selection, price and next-day options, give iHeat a try as well.

Which To Choose: Final Thoughts (But Don’t Miss iHeat)

So – BOXT and Heatable are both solid, safe picks. Both outshine most old-school local plumbers for speed, online convenience, and competitive pricing. If you want a Bosch, BOXT’s your best friend; hunting the biggest Viessmann warranty, Heatable wins. Both are rated highly, both deliver most boilers next day, both take the pain out of paperwork.

If you’re like me and want the best of both worlds, covering more models, clearer fixed pricing, rapid comms, and the best all-round ordering experience, it’s worth checking out iHeat before you make your decision.

Why iHeat Is Still Our Number One Boiler Installer (Quick Recap & CTAs)

Still undecided? You don’t have to take my word for it – here are the bulletproof reasons why, after weeks of real tests, comparing every step, iHeat came out on top in every important area:

• Fastest online quotes (seriously, under two minutes!) – Try it here
• Massive selection – all major brands, models & outputs – Browse boilers
• Rock-solid fixed prices with no hidden costs – Check your deal
• Next-day installs in most areas, no endless waiting – See slots
• Plain-talking, friendly team. Quick replies (even evenings) – Ask a question
• Unbeatable customer reviews: 4.9/5 from over 15,000 UK homeowners – See customer experiences
• Flexible payment plans for every budget – View finance options

Don’t gamble with your home’s warmth or wallet: before you lock in BOXT or Heatable, give iHeat a go and see why more British homeowners are switching daily. The difference is clear – click, quote, sorted. Try iHeat today – you won’t regret it.